Key Takeaways Understand Tenant Preferences: Engage with tenants to determine their preferred communication methods—be it email, text, or phone calls—to ensure effective and timely interactions. Set Clear Expectations: Establish and communicate response timeframes and availability to manage tenant expectations and foster a respectful relationship. Utilize Multiple Communication Channels: Offer various platforms, such as online portals and traditional methods, to accommodate diverse tenant preferences and enhance accessibility. Be Proactive an…