Your furnace stops working late at night during a Logan winter, and your tenant sends you a message. Should you treat it as an emergency maintenance call or schedule a repair for the morning? For accidental landlords, making that distinction can be challenging. Responding too slowly could lead to frozen pipes or further property damage, while treating every repair as an emergency can result in unnecessary after-hours contractor costs. Knowing how to distinguish emergencies from urgent repairs and routine maintenance can make rental ownership m…